Thomas Gibson's Resume (Last updated October 1st 2008)

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THOMAS GIBSON

District Heights , MD 20747

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OBJECTIVE 
Provide outstanding customer service and obtain thorough product knowledge to increase profit as an telecommunications technician.

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WORK EXPERIENCE 

Staples, Inc., Forestville, MD

April 2008 - August 2008
Easy Tech/Electronics Associate
  • Provided information about warranties, the meaning of manufacturers' specifications, and the types of options and financing available
  • Explained the features of various models
  • Described product features and demonstrated their use
  • Assisted customers when buying products and services in the business machines department
  • Managed and performed in-store upgrades and installs such as wireless networks
  • Assisted in floor moves, merchandising, display maintenance, and housekeeping
  • Participated in year-end inventory and cycle counts
  • Assisted in completing price changes within the department
  • Helped customers in locating merchandise
  • Assisted in processing and replenishing merchandise and monitoring floor stock.
  • Situated, unloaded freight in the appropriate place

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OJA Associates, Silver Spring, MD

January 2007 - March 2008
Data Entry Clerk
  • Set up and prepared reports, letters, mailing labels, and other text material
  • Manipulated existing data, edited current information, or proofread new entries into a database for accuracy
  • Utilized optical scanners
  • Compared data entered with source documents and re-entered data in verification format on screen to detect errors.
  • Maintained associated logs and records in accordance with established priorities and procedures.
  • Reformatted, rearranged, and interpreted material as necessary utilizing standard department applications and methods.
  • Researched lost or missing information in accordance with established procedures
  • Managed to operate a variety of data entry equipment to transform, transcribe and verify source material to computer-readable media
  • Prepared documents to resolve questions, inconsistencies or missing data.

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EDUCATION 

Bowie High School, Bowie, MD, August 2000 - May 2004

HSD in , 3.1 Grade Point Average

 

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SKILLS 
Naturally Persuasive, Charismatic Leader, Outstanding Communication Skills, Able to Multitask, Excels in Team-Based Work as well as Individually-Based Assignments, Fast-Paced Learner

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SUMMARY 
Ultimately, I will utilize any employment opportunity to provide a profitable, positive work environment for my customers, employers, and co-workers!

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